cisco jabber video for telepresence troubleshooting

#Cisco jabber video for telepresence troubleshooting manual#

Multiple Services Multiple Service deployments consist of some mix of Instant Messaging and Presence and Unified Communications services.The client stops regardless of whether authentication to that server is successful or not. The client moves through this server list and attempts to connect to each one, stopping when a successful connection to a reachable server is made. The client generates a server list based on the priority and weighting it discovers in the DNS SRV records. Port numbering in DNS SRV records is not used by the client but it should still be configured to the default value. Each record must contain the proper priority and weighting information. Administrators need to add multiple records if they plan to deploy multiple servers for a single service. Administrators must configure DNS SRV according to the service and DNS SRV mapping table if only one service is deployed. This may mean only Cisco WebEx Messenger or Cisco Unified Presence is deployed for Instant Messaging and Presence or Cisco Unified Communications or Cisco TelePresence Video Communication Server is deployed for video and voice calling. Single Service In a Single Service deployment model only Instant Messaging and Presence or Unified Communications are deployed in a corporate network, not both.There are two deployment models for DNS SRV when used with the client:

#Cisco jabber video for telepresence troubleshooting manual#

The client reverts to the manual provisioning wizard if no DNS SRV records are configured. DNS SRV is a standards-based mechanism that enables an automated return of Unified Communications server addresses back to the Cisco Jabber for iPad client. DNS SRV adds an automated discovery mechanism that can eliminate the need for manual account configuration in many deployments. You can set up simple sign-in by using Domain Name Server Service Records (DNS SRV).